Shipping policy
At Magic Trinkets, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Order Processing
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All orders are processed within 1–5 business days after successful payment confirmation.
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Orders are not processed, shipped, or delivered on Sundays or public holidays.
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During festive seasons, sales, or promotional periods, processing times may be slightly longer.
Shipping & Delivery
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We currently ship across India.
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Delivery timelines typically range from 3–14 business days, depending on the destination and courier partner availability.
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Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, transportation delays, or regional service disruptions.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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Any free shipping offers will be clearly mentioned on our website and promotional materials.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).
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Customers can use the tracking details to monitor the status of their shipment.
Incorrect Shipping Information
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Customers are responsible for providing accurate shipping details at the time of placing the order.
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Magic Trinkets shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
Delayed or Lost Shipments
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While we strive to ensure timely delivery, Magic Trinkets is not liable for delays caused by courier companies or circumstances beyond our control.
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In the event of a lost shipment confirmed by the courier partner, we will work with the customer to provide an appropriate resolution.
Damaged Packages
If you receive a damaged package or product, please contact us within 24 hours of delivery and provide:
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Your order number.
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Clear photographs of the package and product.
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A complete, continuous, unedited unboxing video showing the package from all sides and the entire opening process.
Claims submitted without a valid unboxing video may not be eligible for replacement or refund.
Contact Us
For shipping-related queries, please contact us:
WhatsApp: +91 7034830492
We appreciate your trust in Magic Trinkets and thank you for shopping with us.